Case Manager Resume Examples and Template

A caseworker is a healthcare professional who acts as a liaison between hospital and other medical facility patients and their service providers. To assist their clients, a case manager may assess patient needs, create treatment plans, monitor and evaluate services offered, review medical documents and facilitate communication between patients and their clinicians. Learning more about the job description for a case manager and the steps to create an effective resume in this field can help you successfully showcase your skills. In this article, we describe how to write a case manager resume and share two resume samples to help you prepare your own resume. When you're ready, you can upload a resume file or build an Indeed Resume to begin your job search. To upload the template into Google Docs, go to File > Open > and select the correct downloaded file.

How to write a case manager resume

Here are seven steps you can follow to successfully showcase your case manager qualifications:

1. Create a header

You can showcase your professionalism with an attention-grabbing header at the top of your page. Consider adding your full name, phone number, professional email address, location and professional website in bold. This information can make it easier for a hiring manager to contact you if they have questions or want to schedule an interview.

2. Write a professional summary

You can begin describing your qualifications with a professional summary. This one-to-three-sentence statement near the top of your resume can include the skills, education and professional experience or achievements that you find most impressive or relevant. You can also briefly describe what you're looking to achieve in your new position, especially if it matches the requirements of your desired role. Related: Learn About Being a Case Manager

3. Add work experience

Your work experience can showcase your professional journey within your field. Consider selecting two or three of your most relevant professional roles and listing them beginning with your most recent position and working backward. You can also include a current role if it's relevant to your field. For each entry, you can also include your position title, start and end dates, company name and location. You can also add internship or volunteer experiences if necessary. Each entry can also include bulleted information about your duties and their impacts. You can do this with strong, actionable verbs like "created" or "assisted." You can also include specific, quantifiable data surrounding your impacts, like the number of clients you worked with or the number of cases you managed at once. As you read over the job description, you can include relevant requirements within your work experience section. For example, if a role requires working with a specific patient age group or condition, you can describe how you've helped that group in a previous role. Related: How To Become a Case Manager in 6 Steps

4. List your skills

A brief bulleted section can include three or four relevant case management skills. This can include hard, industry-specific skills like patient advocacy or soft, general skills like empathy and communication. You can also include any other requirements from the job description document. Related: Case Manager Skills: Definition and Examples

5. Describe your education

Your education section can describe any formal training you've received throughout your career. Many case managers receive at least a bachelor's degree in a field like healthcare management, nursing or social work. You can also include the degree name, institution and graduation year if you finished your degree within the last three years. Related: How To List Education on a Resume

6. Employ a certifications section

The final section you can include on your resume is one for relevant case manager certifications. This can include licenses like that of a registered nurse or social worker and additional certifications like those for a particular skill, technique or technology. For every certification you include, you can also add the name of the assigning institution and the date you received your designation. Related: How To List Certifications on Your Resume in 5 Steps

7. Proofread

Before sending your resume to a hiring manager, you can look it over one last time for any small mistakes or errors. You can also check that the content is clear, accurate and compelling. Some methods you can use to proofread include printing out your document and marking errors by hand, reading it out loud or having a trusted friend or family member offer feedback. Related: 27 Proofreading Tips That Will Improve Your Resume Please note that none of the companies mentioned in this article are affiliated with Indeed.