An overview of video interviews
As technology progresses and dependable Internet availability expands, video interviews are becoming more and more prevalent. With video interviews becoming more central to the hiring process, it's helpful to familiarize yourself with different video interviews and prepare for the possibility of having one. Although many video interviews are the first step in the complete hiring process, being prepared for one might give you a competitive edge among other candidates. Let's look at some tips to help you prepare and possibly advance to the next steps.
What is a video interview?
Video interviews are job interviews conducted by having applicants record answers to interview questions for submission or in a live video chat setting lieu of a face-to-face meeting or phone call. An awareness of the unique obstacles of a video interview and adequate preparation can help you exude confidence during your interview and show you as a competitive candidate for the position.
Video interview tips
Below are some tips to consider as you prepare for a video interview to help you feel more confident so that you can show off your best qualities to the interviewer.
Verify the interview time and method
Call the company a couple of days before your video interview to verify the time and method of the interview. Clarify if it will be a live-feed interactive interview or if you will be pre-recording and sending in your video. Be sure to check the medium to know whether you will use Zoom or another conferencing system.
Know your interviewer’s name
If possible, ask for the name of the person or people conducting the interview so you can address them appropriately and respectfully at the onset of the interview. This sets a respectful tone and lets the interviewer know you are prepared.
Learn about the company or organization
Conduct some background research on the company if possible. Familiarize yourself with their overall mission and goals on their company website. Check any company social media pages to see what types of events they take part in or any non-profit organizations they support. Knowing more about the company can help you see where your views and values align and how you may fit within the company culture.
Review the job description
Revisit the official job description and familiarize yourself with the most important roles and responsibilities of the position. Identify some key terms within the description and the skills you have which will help you fulfill those responsibilities. Use this to help guide your responses and highlight the attributes the company seeks.
Review and practice interview questions
Research some typical interview questions, practice your answers, and make notes to have in front of you during the interview. Although this helps plan out effective responses, practice your answers and maintain eye contact throughout the interview. Using notes as a quick-reference helps communicate confidence and eliminates long, awkward pauses in the conversation, but should not be a script.
List questions you’re interested in asking
It’s typical for an interviewer to give you an opportunity to ask questions as well. This creates a dynamic exchange and relaxed atmosphere. Having a few questions prepared in this case communicates your continued and genuine interest in the position. The questions you pose will give the interviewer insight into what you value as an employee.
Check internet connectivity and have a dependable device
A video interview has unique challenges in-person interviews don’t. You want to be sure that internet connectivity is strong to diminish the possibility of your feed freezing during the interview. If possible, have a stand-alone device such as a computer or tablet for a hands-free experience. A free-standing screen give you the best angle and allows for the use of effective body language during your interview.
Conduct an audio check
While you are setting up the camera, conduct an audio check. Be sure that your speakers are at an appropriate volume where you can easily hear questions and respond effectively. Be sure there is no feedback or echo that can distract or cause miscommunication. Ensure you will be heard clearly and note volume levels so you won’t be yelling into the speaker during the interview.
Select an appropriate space
Try to identify a quiet space that allows for privacy and a way to control traffic. An office, a home library, or a quiet corner of your bedroom without the bed in sight can all be effective spaces conducive to providing a quality interview.
Clear the surrounding desk area
Minimize distractions and keep a clutter-free area on the table or workspace in front of you, especially on screen. Items on a table can distract the interviewer and draw the eye away from your face. Also remember to silence your phone, tablet, or other electronic devices.
Have a copy of your resume ready
Because some questions might pertain to the information provided on your resume and job application, have a copy of that printed out for quick reference.
Communicate needs with those living with you
Let your family or roommates know the time and date of your interview to provide you with the privacy you need and give them the opportunity to support you in advancing your career by keeping the volume level in the surrounding area down. Loud background noise is distracting to both you and the interviewer. It may also be helpful to place a reminder on the door to remind everyone you are interviewing.
Be ready a few minutes early
It’s advisable to be sitting at your computer a few minutes before the interview begins to collect your thoughts and be present in case clocks are a few minutes off. This will give you an opportunity to set up your screen and ensure there is good lighting. If you are using artificial lighting, try to set up lights a few feet away from you to be off screen and eliminate any awkward shadows cast on your face.
Verify a point of contact to use if there are issues
No matter how much preparation you put in, technical difficulties are often unavoidable. Have a plan ready in case there are technical issues. Be aware of whom to contact and the process for rescheduling or continuing the interview via phone or another method.
Dress professionally
Some colors do not catch well on video. While a white button-up blouse or shirt is effective and crisp in an in-person interview, on the camera it can reflect a lot of light and be too bright. Bright colors can also be very distracting and show up as different hues depending on the screen being used by the interviewer. Try to use professional attire in natural or muted tones to
Begin with strong eye contact
Because a video conference does not allow for a professional handshake or traditional warm greeting and exchange, maintaining appropriate eye contact is essential. Be sure to blink appropriately but don’t let your gaze wander. Focus on the screen and remain visibly engaged with the interviewer to communicate your interest.
Be aware of your body language
Because the upper half of your body will be visible, it is crucial to use your body language to communicate your points effectively. Making a good first impression during an interview is necessary to continue with the hiring process.
Implement effective communication skills
When interviewing for a role, be sure you understand the questions asked of you. Use effective listening strategies and non-verbal communication skills to communicate with your interviewer. If you are unsure about the question asked, follow up with some clarifying questions of your own to ensure you provide the most effective information to highlight your strengths and qualifications.
Monitor your tone and volume during the interview
Part of utilizing effective communication skills is ensuring your tone and volume are appropriate for the interview. You want to verify, before you answer questions, that you are coming across clearly to your interviewer. It is okay to ask if they can hear you clearly so you can have an accurate gauge of how loud you need to project your voice. Using a normal indoor volume is typically effective.
Stay on topic
When possible, try answering the questions using the STAR technique. It is an acronym that stands for situation, task, action, and results. It is a good way to frame your response and provided quantifiable information detailing your skills.
Use memorable examples
Provide examples in your responses that are clear and unique to give a lasting impression. Best are relatable examples from your previous employment.
Signal when you have completed answering a question
By using a non-verbal cue, such as a head nod, your interviewer can resume guiding the discussion.
Conclude the interview with gratitude
End your interview by thanking your interviewer for taking the time to meet with you. You may also inquire about the next steps within the interview process to help you plan how long to wait. You can later follow-up with an email or thank-you card.
