Service advisers help clients in the auto industry by identifying client needs, consulting with the service department, developing the best solutions and explaining various service options to customers. These professionals often perform highly specialized duties, so it's important to craft a resume according to their specific job description. If you're a service professional seeking a position in this field, you may benefit from learning how to create an engaging resume that distinguishes you from other candidates. In this article, we provide instructions for creating your own service adviser resume and provide two resume examples you may use as references. You can upload a resume file or build an Indeed Resume when you're ready to find your dream job.To upload the template into Google Docs, go to File > Open > and select the correct downloaded file.
How to write a service adviser resume
Consider this list of steps when creating your own service adviser resume:
1. Create a header
As you begin your resume, create a header with your name and contact information. Write your name in bold on one line, then include a reliable phone number, a professional email address and your city and state of residence on the next line. This information ensures that hiring managers can use multiple methods to communicate with you about additional questions or even an interview request.You may also provide a link to your profile on a professional social media site. This isn't required, but these websites may contain more information than what you include on your resume. This means employers may learn more about you after viewing your profile. Related: How To Write Contact Information That Gets Your Resume Noticed
2. Write a professional summary
Next, write a professional summary that describes your professional experience, skills and the reason you're applying for the job. These summaries provide hiring managers with a description of your qualifications as a service adviser. They also typically provide employers with the first impression of you as a candidate. When you write your professional summary, describe specific job duties and skills related to your role, such as resolving customer complaints, preparing daily work orders and scheduling appointments. End your statement by explaining why you want to work for the company, including how you may help the organization reach its goals. Related:How To Write a Resume Summary Plus 5 Strong Examples [Video + Transcript]
3. Describe your work history
Describe your work history in reverse chronological order, meaning you start with your most recent role. Write your job title and employment dates in bold, then include your employer's name and city and state of operation on the line beneath it. Create a bulleted list on the next line and describe five of your most important job duties. Consider phrasing these duties in a way that emphasizes your value as a candidate. One way to do this is by using quantifiable metrics to describe your accomplishments. For example, you might include that you, "Write over 20 accurate repair orders per day after listening to customers' concerns."
4. List some relevant skills
Next, create a one-line list of at least four highly relevant service adviser skills. Consider using a combination of hard and soft skills, such as communication and computer literacy, to emphasize the full breadth of your capabilities. Employers often value soft skills because they demonstrate how you work with others. Review each job listing's skill requirements to learn more about the type of skills you may include on your resume.
5. Describe your education
You can provide your education by writing your most recent academic degree on one line and then listing your school's name underneath it. If you graduated less than three years ago, you may also provide your graduation year. Some service provider jobs don't require post-secondary education and instead accept adequate professional experience as a substitute, so review each job listing before applying. More advanced roles may require a college degree in mechanical engineering or a related field.
6. Add any certifications
The last section of your resume includes any certifications you possess. This isn't required if you don't own any certifications, though employers typically value candidates with credentials over candidates without any. Write your most recent certification in bold on one line. Add a comma, then provide the name of the certifying organization. Next, add a dash and write the year you earned the certification.Related:ASE Certification: Meaning and Why It's Important
7. Proofread your resume
The last step in writing a resume is proofreading your content to identify and resolve any potential grammar, spelling or formatting issues. You may enlist the help of family and friends, or you may use online resources. Many free services such as spell-checkers and resume-writing websites often provide helpful advice and suggestions. An error-free resume typically emphasizes a candidate's professionalism because it reveals that they took time and effort crafting the document.
