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What is Debt Settlement and How Does it Work?

Back to libraryThe Penny HoarderApr 18, 2026
What is Debt Settlement and How Does it Work?

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Editorial team and contributors

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Having debt is all too common — 77% of all households carry some amount of debt. But even though it’s common, that doesn’t mean it’s easy to deal with. That’s why some borrowers turn to debt settlement for relief. It can potentially slim down what you owe, help you avoid bankruptcy and make debt repayment less overwhelming.

But is debt settlement always the right choice? We’ll explain what it is, how it works, the risks involved and other options. 

If you’re a good credit card user, you already know how payment history, credit utilization and the length of your credit history affect your credit score.

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Debt settlement is a negotiation process that aims to reduce your total debt owed to a creditor. If you and the creditor reach an agreement, you will pay a lump sum less than the full amount originally owed. In exchange, the creditor will forgive the remainder of the debt.

Once the debt is settled, the creditor can’t hassle you for more money. However, the process can take several years, and it isn’t always possible to settle the debt.

Keep in mind that debt settlement is only an option for unsecured debt, such as credit card debt, medical bills or personal loans. You can’t settle debt acquired from a mortgage or auto loan.

You can attempt to settle your own debt or hire debt settlement companies like Freedom Debt Relief or National Debt Relief to do the job for you. Both companies assist people with $10,000 or more in unsecured debt and have helped hundreds of thousands of people reduce their debt. Bringing in a third party often increases the chances of successful settlement — but it comes at a cost. Companies typically charge an average of 15–25% of the total debt owed. So if you owe $50,000 in debt and settle for $30,000, you will also owe the debt settlement firm a minimum of $7,500.

If you decide to tackle it yourself, you’ll contact your creditors to explain your situation and offer to pay a lump sum to settle your outstanding debt. You’ll probably need to talk to more than one person within a company, and it could require ongoing negotiations. 

If you hire a debt settlement company, they’ll handle the negotiation. The firm may have you stop paying and instead put the money into a separate savings account. This could negatively affect your credit score, but it also gives the company leverage to negotiate. (If the creditors think you’ve completely stopped paying your debts, they may be more willing to settle.)

Here’s how debt settlement generally works:

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Though it has its appeal, it also comes with a great deal of risk. For example, finding a reputable debt settlement company can be difficult and costly. It could take three or four years before you and the creditor come to an agreement. Handling it on your own can be time-consuming and stressful, and either scenario could do serious damage to your credit score.

Here are some of the most prominent risks of debt settlement:

Debt settlement certainly isn’t for everyone. If you want to avoid it, consider pursuing a lower-risk option. For example, credit counseling can help you create a realistic debt management plan. Likewise, debt consolidation allows you to combine your debts into a more manageable loan and even reduce the total interest you owe.

Bankruptcy could make sense as a last resort, because it can help you move on from debt sooner than debt settlement.

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On the surface, debt settlement can seem like an appealing way to tackle debt repayment. But once you understand the risks, it’s not always the best option. It can take years to negotiate and doesn’t come with guaranteed success. In fact, you may end up owing more because of late fees and interest rates accrued throughout the process. It’s important to understand the pros and cons before you dive in.

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