Shift managers supervise teams of staff, performing operational duties while enforcing internal policies and guiding employees toward their goals. They may delegate tasks, monitor employee performance metrics, oversee projects and report their observations to the general manager. If you're a goal-oriented person with strong leadership skills, being a shift manager could be a rewarding profession to pursue. To prepare yourself for your job search, consider perusing the job description and exploring resume samples to learn what qualifications may strengthen your application.In this article, we explain what to include on a shift manager resume, share some tips that may help you when crafting yours and offer two examples that you could review. When you're ready to apply for jobs, pair your resume with a cover letter that describes your qualifications in detail. After you finish your documents, upload a resume file or build an Indeed Resume.To upload the template into Google Docs, go to File > Open > and select the correct downloaded file.
What to include on a shift manager resume
Here are some elements that may be beneficial to include on a shift manager resume:
Contact information
It's important to include your basic information at the top of your resume, where it's easy to find so hiring managers can contact you. Include your name, phone number, email address and location, and opt for a legible, clean font. Check your contact information to ensure it's free from typos so you're able to receive any messages employers may leave for you.Read more:How To Write Contact Information That Gets Your Resume Noticed
A professional summary
Your professional summary is a brief section that typically contains one or two sentences detailing your most impressive credentials. Shift managers work in different types of businesses like restaurants, hotels and retail stores, so you could state which industry you work in and how many years you've spent in it. Complete sentences are typically unnecessary as long as you communicate your point effectively.Related:How To Write a Sales Professional Summary (With Template and Examples)
Skills
Most resumes include a skills section where you can list your relevant competencies and character traits. Aim to include hard skills that apply to the job, like loss prevention, health and safety compliance, point of sale (POS) systems and inventory management. Add some soft skills that make you an effective leader, like communication, teamwork and adaptability. It could be helpful to review the job description and identify competencies that seem important to the employer so you can include any essential skills that you possess.Related:15 Effective Managerial Skills and Tips for Improving
Work experience
On your resume, you can detail your past jobs and describe the responsibilities you held at each job. Aim to include duties that prepared you for the demands of a shift manager job, like supervisory responsibilities and customer interaction. Many employers appreciate hard data that quantifies your performance, so consider including numerical evidence showing you can drive profits and manage large groups.Read more:How To Write Work Experience on a Resume
Tips for writing a shift manager resume
Below are some tips that you may find useful when drafting your resume:
Showcase your personality
Energetic individuals who have a positive attitude may thrive as shift managers because they may be able to motivate team members and build relationships with customers. Aim to use specific language that helps describe your unique personality and consider including examples that highlight these traits. You could also include character traits in your skills section if they're relevant to the job. Traits like honesty, extroversion and charisma may be worthwhile to list.Read more:10 Personal Traits To Include on Your Resume
Emphasize teamwork
The ability to work effectively in a team is vital to a shift manager's job. When discussing your past jobs, consider discussing ways you uplifted, supported and strengthened the work of your teammates. For example, you could share that your last manager praised you for your willingness to perform tasks outside your job description when your teammates were busy or sick.Related:7 Examples of Important Teamwork Skills
Use proper formatting
Hiring managers may only look at each resume briefly, so it's important that they can scan your resume for important information and locate essential sections easily. Place your name in bold or large letters at the top of the page, and use section headings in a legible font. Aim to keep each section brief and specific so you can communicate your value efficiently.Related:A Complete Guide To Writing a Killer Resume (With 24 Tips)Please note that none of the companies mentioned in this article are affiliated with Indeed.